Privacy Policy

Last updated 4/22/26

 

Who We Are

The System Surgeon Marketing Group, operating as The System Surgeon, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites: TheSystemSurgeon.com, ValuOffers.com, any subdomain, integration, or related subsite to them; and/or interact with our services.

 

The System Surgeon Marketing Group d/b/a The System Surgon

3758 E. 104^th Ave, Denver, CO 80233

Phone: 1-855-800-1110

Email: privacy@TheSystemSurgeon.com

 

Information We Collect

Information You Provide Directly

When you use our forms, create an account, or interact with our services, we may collect:

• Email address
• Full name and phone number
• Company name, job title, and industry
• Billing address
• Account credentials (username and password)
• Any other information you voluntarily submit

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and geolocation data
• Browser type, version, and language preferences
• Device characteristics and operating system
• Pages visited, time spent, and interaction patterns
• Referring URLs and exit pages
• Click patterns, scroll depth, and session recordings

Third-Party Data Sources

We may also receive information about you from public databases, marketing partners, social media platforms, and other third-party sources.

Payment Information

Payment information, including credit/debit card numbers, is processed directly by our third-party payment processor. We do not store, have access to, or process your full card numbers on our servers. Payment processing is handled securely in compliance with PCI-DSS standards.

Marketing & Attribution Data

We collect and track:

• A/B test variant assignments
• UTM parameters and referral sources
• Full-funnel journey tracking (landing page → opt-in → checkout → purchase)
• Cart abandonment data
• Affiliate referral tracking
• Ad click identifiers from advertising platforms

How We Use Your Information

We use the information we collect for the following purposes:

• Deliver purchased products, courses, and services
• Process transactions and send purchase confirmations
• Send marketing communications, product updates, and promotional offers
• Improve our services, website performance, and user experience
• Attribution tracking to measure marketing and advertising effectiveness
• A/B testing to optimize our pages, funnels, and conversion rates
• Cart abandonment recovery communications
• Customer support and account management
• Fraud prevention and security monitoring
• Comply with legal obligations and enforce our terms

Legal Bases for Processing

We process your personal data under the following legal bases:

• Consent:Marketing emails, advertising cookies, and non-essential tracking. You may withdraw consent at any time.
• Contract Performance:Delivering products and services you have purchased, processing payments, and managing your account.
• Legitimate Interest:Analytics, fraud prevention, service improvement, and attribution tracking to measure advertising effectiveness.
• Legal Obligation:Compliance with tax laws, financial regulations, and responding to lawful requests from authorities.

Third-Party Services

We use third-party service providers to operate our website and deliver our services. Each provider may collect and process data according to their own privacy policies. These providers fall into the following categories:

Analytics & Product Insights

We use analytics services to track website traffic, user behavior, page views, engagement metrics, and session recordings. These tools help us understand how visitors interact with our site so we can improve the experience.

Attribution & Marketing

We use multi-touch attribution services to identify which ads and channels drive conversions, enabling us to measure and optimize our marketing spend.

Advertising Platforms

We use tracking pixels and conversion tags from major advertising platforms (including social media networks and search engines) to measure ad performance, optimize campaigns, and deliver targeted advertising.

Payment Processing

We use a third-party payment processor to handle all transactions, subscription management, and product delivery securely.

CRM & Email Communications

We use customer relationship management platforms and email delivery services to manage contact information, send marketing automation workflows, and deliver transactional emails.

Infrastructure & Hosting

We use cloud infrastructure providers for database hosting, user authentication, file storage, and website delivery.

Social Proof & Reviews

We use third-party review and testimonial platforms to collect and display customer feedback on our website.

Data Sharing & Disclosure

We may share your information in the following circumstances:

• Service Providers:With third-party vendors who perform services on our behalf, subject to contractual data protection obligations.
• Business Transfers:In connection with a merger, acquisition, sale of assets, or similar business transaction. You will be notified of any such change in ownership or control.
• Legal Requirements:When required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Affiliates & Business Partners:With our affiliate partners solely to the extent necessary for commission tracking and attribution.

We have NOT sold personal information to third parties in the past.

Cookies & Tracking Technologies

Essential Cookies

Required for website functionality, including authentication sessions and security tokens. These cannot be disabled.

Functional Cookies

• Affiliate referral tracking:A first-party cookie (60-day expiration) for affiliate commission attribution
• A/B test variants:Cookies to remember your assigned test variant for a consistent experience

Analytics Cookies

Set by our analytics providers to measure website performance, page views, and user engagement patterns.

Marketing Cookies

Set by advertising platforms to track conversions, deliver targeted advertising, and measure ad effectiveness across platforms.

How to Opt Out

• Adjust your browser cookie settings to limit or block cookies
• Visit the opt-out or privacy settings pages of the advertising platforms whose ads you interact with
• Use your device’s privacy settings to restrict ad tracking

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:

• Encryption in transit:All data transmitted between your browser and our servers uses TLS 1.2+ encryption
• Encryption at rest:Data stored in our databases is encrypted via our cloud infrastructure
• Access controls:Role-based access controls limit employee access to personal data
• Vendor agreements:All third-party vendors operate under Data Processing Agreements
• Breach notification:In compliance with relevant information protection policies, we will responsibly notify affected individuals within 30 days of discovering a data breach involving personal information.

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain personal data for the following periods:

• Account data:Duration of your account plus 30 days after deletion request
• Analytics data:26 months, after which older data is automatically deleted
• Payment records:7 years (required for tax and legal compliance)
• Marketing email records:Until you unsubscribe
• Support communications:2 years

You may request deletion of your data at any time by contacting us at privacy@TheSystemSurgeon.com. We will process deletion requests within 45 days, subject to legal retention requirements.

Your Rights

You have the following rights regarding your personal data:

• Access:Request a copy of the personal data we hold about you
• Correction:Request updates to inaccurate or incomplete information
• Deletion:Request that we delete your personal data (subject to legal retention requirements)
• Portability:Request your data in a structured, machine-readable format
• Opt-Out of Marketing:Unsubscribe from marketing emails via the link in any email, or email us directly
• Opt-Out of Sale/Sharing:Request that we do not sell or share your personal information for advertising purposes

To exercise any of these rights, contact us at privacy@TheSystemSurgeon.com. We will respond to verified requests within 45 days.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know:You may request that we disclose the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete:You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention).
• Right to Correct:You may request that we correct inaccurate personal information.
• Right to Opt-Out:You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination:We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a request, email privacy@TheSystemSurgeon.com with the subject line “California Privacy Request.” We will verify your identity and respond within 45 days.

Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals. However, you can opt out of tracking through the cookie settings and opt-out methods described above.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a minor, please contact us at privacy@TheSystemSurgeon.com.

International Users

Our services are primarily operated from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your data to the United States, which may have different data protection laws than your country of residence.

Email Communications

In compliance with the CAN-SPAM Act, all marketing emails include our physical mailing address and a clear unsubscribe mechanism. We honor unsubscribe requests within 10 business days. You may also opt out of marketing communications by emailing privacy@TheSystemSurgeon.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with an updated “Last updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to notify you via email or a prominent notice on our website.

Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your privacy rights, please contact us:

The System Surgeon

3758 E. 104^th Ave, Denver, CO 80233

Phone: 1-855-800-1110

Email: privacy@TheSystemSurgeon.com

Website: TheSystemSurgeon.com